Morris Rosenthal has written a book that includes 17 flowcharts to help walk you through the process of troubleshooting computer related hardware issues. He is offering eight of these flowcharts for free on the Foner Books website including a boot failure troubleshooting poster. Whether you are training new techs or are a new tech yourself these are great tools to help teach and learn the process of troubleshooting computer problems.
According to Morris, these flowcharts are:
You can access these free flowcharts on the Foner Books website at http://www.fonerbooks.com/pcrepair.htm. You can also purchase the book with all 17 flowcharts on Amazon.com or the eBook on the Foner Books website.