Fix Surface with Black Screen (of Death?)

Causes and fixes for the Surface Black Screen I have had clients ask for help with a Surface with a black screen on several occasions. Sometimes you know it is working as the keyboard lights up but the Surface screen remains blank. Sometimes the cursor or mouse pointer is visible onscreen but the rest of…

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hiren-s-boot-cd-password-reset-windows-10

How To Reset A Windows 10 Password With Hirens Boot CD

Use Windows PE via Hiren’s Boot CD/USB to Reset a Windows 10 Password Do you need to reset a Windows 10 password? Microsoft doesn’t make it easy to reset Windows 10 passwords when they are lost or forgotten.  That is important to keep unwanted users off your computer. Below I give you the steps that…

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how to turn off a surface pro

Turn off Surface Pro Even if Frozen and Won’t Turn Off

How to turn off a Surface Pro even if frozen and won’t turn off normally! When your Microsoft Surface won’t turn off, here is what you need to do (and of course, we cover how to turn it off normally as well). Causes relate to software not responding or even blocking the shutdown sequence, you…

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Surface Pro Docking Station Update

Help and Answers for the Microsoft Surface Pro 3 Docking Station (and other Surface Dock updates) This 2019 update will answer all your questions about the Microsoft Surface Pro 3 Docking Station and how to do the 3 or Surface Pro 4 docking station update! Whether you want to be sure which dock to get…

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5 Fixes when your Surface won’t turn on

What to do when your Microsoft Surface won’t turn on When your Surface won’t turn on, it is likely to be power problems or cable connection problems. From dead batteries, to battery symbols, to charger problems, to cable connection faults and more, the fixes below are all quick things you can do. It’s happened several…

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How to Fix Windows Surface Stuck in Airplane Mode

How to disable airplane mode in Windows 10 on a Microsoft Surface (and some other laptops) This is the fix for when you can’t turn off airplane mode in Windows 10 (for a number of laptops, including on a Microsoft Surface Pro) and you want to turn on the WiFi (including Surface Pro WiFi). The…

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Fix Windows Stuck in Airplane Mode in 60 seconds

Windows 10 Computer or Laptop stuck in airplane mode? Do this! This is the fix for your computer or laptop stuck in airplane mode in Windows 10 (or older Windows), and you want to turn on the WiFi. I’ve found it can be a problem with the computer, laptop or PC wireless controller rather than…

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How to Add the Start Menu Back to Windows 8

With Windows 8 officially here it’s time to start thinking about the implications of moving your users or clients to it.  Under the hood, Windows 8 is a solid OS but from a usability standpoint, some users are going to be frustrated.  One of the biggest frustrations that they may experience is the lack of…

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