How to Find and Change a Windows Vista, XP, and 2003 Product Key

Keys Icon I was recently faced with a situation where someone had used a "leaked" product key when setting up some Windows machines that I now manage. Not only did the computers start receiving very annoying error messages every time they started up, but they were also unable to receive Windows updates. To fix this, I was able to use a very simple utility to change all of the keys quickly without having to reload Windows or edit the registry. In the following tutorial I would like to show you how to do the same.

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How to Copy Windows Drivers from One Computer to Another

Hardware Icon In the following tutorial I would like to show you how to backup Windows drivers so you can copy them over to another computer or restore them back onto the existing computer. This can save you lots of time, especially after a reload. You can also use this same process to backup Windows drivers so you can add them to your Windows unattended installation CDs.

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How to Remote Control Computers Using PCHelpWare

Networking Icon PCHelpWare is a free remote assistance application for Windows that allows you to easily take control of remote computers. This application is great to use when needing to connect to computers in remote offices or when helping out family and friends. With PCHelpWare, you don’t have to worry about the remote users firewall like you do with UltraVNC or other remote assistance applications. Connecting to the remote computer is as easy as having the end user double click a single executable file. In the following tutorial, I would like to walk you through installing, configuring, and using PCHelpWare.

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How to Set Up an IT Helpdesk for Free

Phone Icon If you support multiple users, computers, networks, printers, or servers then you know that keeping track of current problems or keeping inventory on all of your devices can sometimes be overwhelming. It can be even tougher if you have multiple techs and are trying to keep track of what has and hasn’t been done. The good thing is that there is a free solution that will greatly help you with all of this. In the following tutorial, I would like to show you how to set up and use this tool.

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How to Set Up Your Own Instant Messaging Server

Chat Icon Instant messaging is not just for personal use. It is also a great way for employees to communicate with one another in the corporate world. If you are in IT, then setting up an instant messaging server can be a great benefit to your company. And the best part is that you can set one up without spending a dime. In the following tutorial, I would like to guide you through the easy process of installing my personal favorite IM server software, Openfire.

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How to Automatically Remove Preloaded Software From a New Computer

As a tech, I am constantly setting up new computers. I wish setting them up was as easy as just plugging them in and turning them over to the user but, unfortunately, it’s not. Before I can do this, not only do I have to install all of the typical company software, but I also…

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How to Permanently Wipe All Data from a Hard Drive

My previous job was at a state university. Before sending our old computers off to auction, we had to wipe all hard drives according to Department of Defense 5220-22.M standards. This was to ensure the next owner would not be able to recover any sensitive files that were stored on the computer even through forensic…

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How to Automatically Back Up Your Hard Drive

How to Back Up Your Computer – for Free with Comodo Backup! Just follow these steps to achieve a Comodo backup free. If you support users like I do, then you will know how frustrated and upset they can get when their hard drive fails and they have no backup. Loosing valuable files and data…

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