How to Set Up an IT Helpdesk for Free

Phone Icon If you support multiple users, computers, networks, printers, or servers then you know that keeping track of current problems or keeping inventory on all of your devices can sometimes be overwhelming. It can be even tougher if you have multiple techs and are trying to keep track of what has and hasn’t been done. The good thing is that there is a free solution that will greatly help you with all of this. In the following tutorial, I would like to show you how to set up and use this tool.

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How to Set Up Your Own Instant Messaging Server

Chat Icon Instant messaging is not just for personal use. It is also a great way for employees to communicate with one another in the corporate world. If you are in IT, then setting up an instant messaging server can be a great benefit to your company. And the best part is that you can set one up without spending a dime. In the following tutorial, I would like to guide you through the easy process of installing my personal favorite IM server software, Openfire.

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How to Automatically Remove Preloaded Software From a New Computer

As a tech, I am constantly setting up new computers. I wish setting them up was as easy as just plugging them in and turning them over to the user but, unfortunately, it’s not. Before I can do this, not only do I have to install all of the typical company software, but I also…

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How to Fix a Stuck or Dead Pixel

Stuck pixel? – fix with JScreenFix or these other tools! Even if you know about jscreenfix, this article will show you how to use jscreenfix in easy steps, plus give you some alternate options like flexcode and the pen tip pixel method. All of these are free! This guide will show you how to fix…

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how to make ethernet cable

How to Make an Ethernet Patch Cable

Making an Ethernet patch cable is easier than most people think, and I carry one with me all the time so you know it will be useful. Whether you want to learn to become a Computer Network Technician or just set up a network at home, I am going to share with you one of…

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Determine Memory Type Without Opening The Computer

With so many different types of RAM these days, purchasing a memory upgrade is not as easy as it used to be. Since there are so many different types, you will want to make sure you know what you need before you place your order. I would like to show you some quick ways that…

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How to Permanently Wipe All Data from a Hard Drive

My previous job was at a state university. Before sending our old computers off to auction, we had to wipe all hard drives according to Department of Defense 5220-22.M standards. This was to ensure the next owner would not be able to recover any sensitive files that were stored on the computer even through forensic…

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How to Automatically Back Up Your Hard Drive

How to Back Up Your Computer – for Free with Comodo Backup! Just follow these steps to achieve a Comodo backup free. If you support users like I do, then you will know how frustrated and upset they can get when their hard drive fails and they have no backup. Loosing valuable files and data…

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